Does my dog need to be vaccinated?
Yes. In order to comply with licensing regulations I have to ensure that your dog has their vaccination certificate up to date. A copy of which is required for me to keep on the premises. I do encourage the kennel cough vaccine although it is not a requirement. If you wish for your dog to be administered the kennel cough vaccine, then this should be done at least 14 days prior to your dogs stay. Dogs presenting with kennel cough will unfortunately be turned away, so I do suggest that you take this into consideration to avoid disrupting your hard earned holiday period!
Will my dog be boarding with other dogs?
Your dog will be boarding with my own dogs, Boycie and Lulu (Labradors). I only board dogs from one family at any one time, yet I also provide day care, so there will be other dogs in my care during the day. I try to keep the number of dogs to a minimum, an average day would be 4 dogs in my care including my own.
Before I am able to confirm a booking, I ask that you and your dog attend a familiarisation session to meet myself and my dogs. We can also discuss your dogs dietary needs, exercise routine and any health concerns your dog may have.
All visits are prearranged and generally no longer than 30 minutes. I respectfully ask that you do not bring small children with you as the dogs can become excitable during visits.
My dog sleeps on my bed is that ok?
So do mine! The dogs have full access to my home and I allow them to settle where ever they wish to. If you do not allow your dog access to the sofa or bed at home, I will respectfully adhere to that also.
Are all dogs suitable for home boarding?
Unfortunately no. Your dog must be good natured and I cannot accept dogs that are destructive. I am unable to board bitches that are in season or due to be in season during the boarding period and with regret no puppies under the age of six months.
Is my dog left during the day for long periods?
Not at all. If I am out the dogs are always with me, if I need to keep an appointment then I leave the dogs under the supervision of another appropriate carer. Please note that if your dog is elderly or frail and requires walking separately to my own, then they will be left for a period of time each day.
What do I have to bring with me?
You should bring enough food for the duration of their stay, medication and anything that you think might help your dog settle more easily (favourite toy or blanket). Their beds where possible, if not, don't worry as I have spare beds and bedding. I provide bowls, towels, poo bags and treats. All dog's wear a holiday ID tag with my contact details whilst they are with me.
What happens if my dog is ill whilst I am away?
Before the home boarding period you will be asked to fill in a registration form requiring you to list any ailments and any medications your dog requires. If I have any concerns regarding the health of your dog whilst you are away, I will contact your vet and yourself immediately and keep you updated of the situation. If your veterinary practice is a great distance from Horncastle, then in an emergency situation I will take your dog to my own vets. I do have facilities to isolate a dog who becomes unwell and to administer care until your return.
How much exercise will my dog get?
Exercise is catered for the individual dog, more for the young and fit - less for the elderly. Generally guests join us on walks with my own dogs, elderly dogs who just require a short walk and sniff, will usually be walked separately to my own. As a general rule your dog will have a minimum of 2 hours exercise per day. Dogs are lead walked unless prior permission is given for them to be exercised off lead in a suitable environment (countryside walks).
Can I get an update of how my dog is whilst I am on holiday?
I generally email updates and pictures of how your dog is enjoying their holiday, especially when it is their first time away from home. I know myself I wouldn't be able to relax and enjoy myself without knowing Boycie and Lulu were ok.
My dog is elderly and needs special attention!
This is not a problem. I am more than happy to administer medication, assist with feeding and exercise an older dog separately. Both Boycie and Lulu being middle aged are very respectful of their seniors.
Are you Insured?
I have public and third liability insurance with Petplan Sanctuary.
If I cancel my booking will I lose my deposit?
Unfortunately yes. A 20% deposit is required at the time of booking. This is non refundable if you cancel for any reason, unless I am able to fill the placement that your dog would have taken.